faq (1)

Do you have a lot of questions? We have a lot of answers. Check out some of our most commonly asked questions below.

Still have a question? Contact Us.

Questions about Campus Health Center (CHC)

Questions about Service

Disease Information

Nurse Practitioner Care

Questions about Campus Health Center


Forms, Booking an Appointment, and Policies and Procedures

Are you open over the holidays?

Campus Health Center is closed on the following Federal holidays but you can leave a message with our answering service and we will return your call.

  • New Year’s Day: January 1
  • Memorial Day: last Monday in May
  • Independence Day: July 4
  • Labor Day: first Monday in September
  • Thanksgiving Day: fourth Thursday in November
  • Christmas Day: December 25


Click here for a list of area urgent care centers if needed

For an emergency, dial 911

For suicide hotline dial, 988


What are you doing to keep patients safe during the Coronavirus pandemic?

What are your hours?

We are open Monday-Friday, 9 a.m.-5:30 p.m.

Do you offer virtual appointments?

Yes. You can schedule a telehealth visit for many appointment types. If you have questions on whether your appointment can be a telehealth visit, contact us at 313-577-5041.

How do I schedule an appointment at the Campus Health Center?

What if I am 10 minutes late?

We understand that you may be running late from time-to-time. If you are running late, please give us a call at 313-577-5041, so we can plan accordingly. Patients who have not called, and are not present within 10 minutes of their appointment time, may get a $15.00 administrative fee and their appointment will be cancelled.

What does my free illness visit cover?

Every currently enrolled Wayne State student gets one free illness visit per semester. Your free student visit covers the provider’s time spent to evaluate you and address your reasons for coming in for the visit.  Any additional testing and/or procedures that are needed outside of that evaluation are not included in your free student visit.

I have a concern regarding a health care provider or staff member. What do I do?

If you have a specific concern you’d like to report, call 313-577-5041 and ask to speak to our Associate Chief Nursing Officer. We take your feedback seriously and want to ensure your concern is addressed.

You will also always get a short patient satisfaction survey after your appointment via text or email. We encourage you to complete the survey after each visit. Your feedback will help us continuously improve.

Do you have same day appointments?

Yes. We understand there are times when an illness may occur suddenly so we will do our best to accommodate a same-day appointment.

Does Campus Health Center accept walk ins?

Yes. Walk-ins are welcome for acute illness and minor injuries but we recommend scheduling an appointment for other services.

Who can be seen at the Campus Health Center?

All currently enrolled WSU students, faculty and staff can be seen at Campus Health Center.

What services do you provide?

We are a full service primary care clinic. We provide both physical health and behavioral health services. Click link for a full list of  Services we offer.

What if I need care after hours or on the weekend?

See the list below for healthcare options after hours, or on weekends.

Local Urgent Care:

Local Emergency Rooms:

Insurance and Payment

What types of insurance do you accept?

  • Blue Cross BlueShield (excluding Blue Cross Complete & Blue Care Network)
  • United Health Care
  • Cofinity
  • WSU Cofinity (AIG International Student Insurance)
  • Straight Medicaid
  • Molina
  • Meridian /Health Plan of Michigan
  • Spenddown
  • Aetna
  • Adult Benefit Wavier
  • John Smart Plan
  • Tricare

What happens if you don’t accept my insurance?

Not to worry! We never turn away a Wayne State student! Every student gets one free illness visit per semester.  You can still be seen if we are an out-of-network provider for your insurance carrier.  We will attempt to bill your insurance for payment.  Any charges not paid by your insurance are your responsibility and payment is expected.

If CHC is not in-network with your insurance and you need lab work (blood, urine, etc.), the lab is the one who bills your insurance. It is important for us to have your insurance information on file, so we can ensure we send it to the correct lab to minimize possible out-of-network charges.

If we are not in-network with your insurance, please talk to the Front Office Coordinators for more information.

I have a question about my bill?

For any questions regarding your bill, please call 734-890-9377.

A bill from the Campus Health Center will have the heading “Nursing Practice Corporation” at the top. If the letter is from your insurance company, it is not a bill. Letters from your insurance company are explanation of benefits (EOB), which explains what the insurance paid.

For example, here is a bill from CHC and an EOB comparison.

Does the university offer health insurance?

Wayne State University sponsors a health insurance plan for international students only. This is managed by the Office of International Students and Scholars.

Domestic students looking for a health plan, please visit Healthy Michigan Plan.

Do I have to pay for any services not covered by insurance?

Yes. We will attempt to bill your insurance for payment.  Any charges not paid by your insurance are your responsibility and payment is expected.

For students insured under HAP and Blue Care Network, payment is expected at time of service for all services beyond your one free illness student visit.

What methods of payment do you accept?

We accept Cash, One Card, Debit, and Credit Card payments (Visa, Mastercard, Discover, American Express) Sorry, but we do not accept checks in the clinic at this time.

Questions About Service


Sexual Health

What is Pre-Exposure Prophylaxis (PrEP)?

It’s a medication that those at risk of contracting HIV can take daily to prevent them from obtaining the virus. The CDC states, if the medication is taken daily, it’s 99% effective in reducing the risk of getting HIV through sex.

We have implemented the PrEP program to prevent the spread of HIV and to continue to offer high-quality, inclusive healthcare to our campus community.

If you start taking PrEP, you will need to visit your healthcare provider for regular check-ups every three months to make sure the program is going well.

If you think you’re at risk of contracting HIV and are interested in starting PrEP, visit CHC or call us at (313) 577-5041.

I am sexually active. How can CHC help me?

CHC offers extensive wellness and health promotion services.  This includes thorough sexual health risk assessment and guidance for you on the best ways to be safe and protect yourself from unplanned pregnancy and STIs if you choose to be sexually active. We offer STI testing (some free testing is available for certain demographics), birth control, Pre-Exposure Prophylaxis (PrEP), STI prevention, etc.

What STI’s will I be tested for at CHC?

Routine STI screening includes Chlamydia, Gonorrhea, and HIV.  We encourage Syphilis testing as well, but there is a small cost if you have no insurance ($16* if uninsured).  But the lab can also bill the insurance directly. *disclaimer: prices may change at any time.

How common are STI’s among college students? What are the most common STI’s in college students?

About half of sexually active people under age 25 will get an STI at some point and time, and most have no symptoms. If you are now, or have ever been sexually active, you should get tested.

Chlamydia is the most common STI, and there are often no symptoms. That’s why getting tested is so important for both men and women. If Chlamydia goes untreated, it can cause problems with fertility, making it difficult to have a child when a person is ready to do so.

2015 and 2016 reported cases of STDs among Detroit residents age 20-24, rates range between 0.1% and 4%. A rate is often presented as cases per 100,000 population rather than a percent. Note that 2016 data are provisional and will change as more complete information becomes available.

-Reported CasesPer 100,000Perfect (Per 100)
2015 new chlamydia2,3444,218.34.2%
2015 new gonorrhea 6421,155.31.2%
2015 new syphilis (Primary and Secondary)1934.20.03%
2015 new HIV diagnoses77138.60.1%
2016 new chlamydia (est)3,4526,212.26.2%
2016 new gonorrhea (est)1,1532,074.92.1%
2016 new syphilis (Primary and Secondary est)2239.60.04%
2016 new HIV diagnoses (est) 59106.20.1%
2015 Census population estimate 55,568

Anyone is at risk of contracting an STI if they don’t protect themselves.

How often should I get tested?

At least once per year, if you are sexually active. Your healthcare provider may recommend more frequent testing depending on risk behaviors (previous infections, number of partners, new partners, etc.).

I hear so many of my friends say they’re safe so they’ll never get an STI. Is that true? Who is most at risk of contracting STIs?

Anyone having sex is at risk of getting an STI.

Are condoms the best option for men and if so, does the size of the condom matter?

Yes, having the wrong size condom can affect effectiveness. Condoms are not just for pregnancy prevention, but about STI protection as well.

I always forget to take the pill. Are there other options?

Yes. We offer a variety of contraception methods. Options include Oral Contraceptive Pills, Vaginal Ring, Depoprovera Shot, Nexplanon Implant, and IUDs (intrauterine devices – Mirena, Skyla, and Paraguard).  Schedule an appointment with one of the providers at CHC to discuss which options is right for you!

What’s the most effective birth control?

Most effective100% effectiveAbstinence
-Over 99% effectiveImplant, IUD, Male & Female Sterilization
-~ 88-94% effectiveShot, Pill, Patch, Ring
-~ 82% effectiveMale & female condom
-~ 73-82% effectiveWithdrawal
-~76% effective Calendar method
Least effective~15% effective No birth control method at all

I hear a lot about HPV these days. Should I get an HPV vaccine? Where can I get the HPV vaccine?

YES – we highly recommend the HPV vaccine for women and men through age 26.  You can get it at the Campus Health Center or your Primary Care Provider.  CHC carries Gardasil -9 which protects against 9 different strains of the HPV virus.

If you don’t have insurance, there is a way to get the HPV and other vaccines at a discounted rate. Call us at 313.577.5041 to learn more.

I heard CHC offers free STI testing. Is this true?

Currently enrolled Wayne State students up to age 24 may qualify for free STI testing through a program offered by the State of Michigan called GYT: Get Yourself Tested.

If you have STI symptoms you will need to be seen by a Nurse Practitioner. While you may still be eligible to receive free (no cost) STI testing, there may be additional costs based on your needs.

What is the condom club?

The Condom Club: $5.00 for a punch card redeemable for 50 condoms total. You can get 5 or a maximum of 10 condoms at a time. Stop in at CHC to purchase at our front desk, no appointment needed.

Many different male condoms, female condoms, dental dams, flavored condoms, glow in the dark, and of course LATEX FREE! There’s no excuse!

It never expires, and if you lose your card, that is fine – we keep a database of condom club members.

Can I redeem my full condom card to get all 50 condoms at once?

Unfortunately, you cannot collect all 50 condoms at one time. The condom club allows you to come in to get 5 or a maximum of 10 condoms at a time.

How many condom club cards can I buy per semester?

There is no limit to the number of condom club cards you can purchase per semester. You must purchase one at a time and collect 5 or a maximum of 10 condoms per visit. You may not purchase condom club cards for other people, and you must show your One Card to purchase and redeem your punches.

I lost my condom card. What do I do?

If you lose your card, that is fine – we keep a database of condom club members. Just come in with your OneCard and we will verify your purchase in our database.

Health Promotion

How do I make a Request for CHC to deliver a Health Program?

Please fill out the Request a Health Program form to submit your request.  We will respond within 72 hours.

Please give two weeks’ notice for your event.

I need a healthcare professional to deliver a presentation for me tomorrow! Can you help?

We require that all requests be submitted two weeks prior to the event. This allows us time to prepare and schedule the event in our calendar. If you need an urgent event, please call 313.577.5041 and we will do our very best to meet your special request.

What are your health presentations about?

We have a number of health programs related to a number of Wayne State student needs. All our programs will take no more than one hour to deliver.

Our Health Programming Menu will outline all the health programs we offer. If you have a special request for a program we do not offer, simply put that in the request form or give us a call.

How long will your presentation be?

All our programs will take no more than one hour to deliver. We have a question and answer period, a game, and a presentation. We ask that you allot two hours in total for the program to allow for ample time, but we can certainly run the entire program in one hour.

I see your topics of health programs, but I have a special request. What do I do?

Thanks for looking at our Programming Menu. Please fill out the Request a Health Program form with your special health programming request.

At times, your request may only vary slightly from a current program. If this is the case, we can certainly work with you to deliver an exceptional presentation.

If it is not similar to one of our current programs and we feel that it would be a topic that would benefit other students and groups, and be a good addition to our existing menu, we will develop a new program. Program development is time-consuming and new programs are usually not available until the following semester.

I want to have someone at CHC talk to me or a group I am associated with about health topics. Is this possible?

Yes. The Campus Health Center has health programming specifically for various student organizations, residence hall requirements, and other needs here on Wayne’s campus.

Our Health Programming Menu will outline all of the health programs we offer.


Please fill out the Request a Health Program form to submit your request.

Disease Information



Please read this message from Wayne State University president, M. Roy Wilson, regarding Ebola.

If you are a WSU student and have traveled to Guinea, Liberia, or Sierra Leone and/or have had close contact with someone known to be infected with Ebola within the past twenty-one days, do not come into the Campus Health Center. First call 313-577-5041, Monday through Friday, 9am to 6pm. If you need assistance after hours or on the weekend, call your local emergency room.


What is Tuberculosis (TB)?

Tuberculosis (TB) is caused by a bacterium called Mycobacterium tuberculosis. The bacteria usually attack the lungs, but TB bacteria can attack any part of the body such as the kidney, spine, and brain. If not treated properly, TB disease can be fatal.

TB is spread through the air from one person to another. The TB bacteria are put into the air when a person with TB disease of the lungs or throat coughs, sneezes, speaks, or sings. People nearby may breathe in these bacteria and become infected.

Not everyone infected with TB bacteria becomes sick. As a result, two TB-related conditions exist: latent TB infection and TB disease.

Why does Wayne State University (WSU) require international students be screened for TB?

WSU is committed to keeping its students healthy. Many countries have high rates of TB, which is a serious disease that can be highly contagious. TB screening helps to keep you and your fellow students healthy. WSU Policy and Procedures

When do I have the TB screening done?

You will have the TB screening within a few days of your arrival at Wayne State University, before you start classes.

The Office of International Students & Scholars (OISS), English Language Institute (ELI) or Study Abroad departments will either:

arrange for your TB screening and tell you when your appointment is OR

advise you to call CHC to schedule your TB screening appointment

Where do I go for my TB screening?

You will either go to the Campus Health Center (CHC) or another location on WSU’s campus for your TB screening.

If OISS, ELI or Study Abroad makes the arrangements, they will tell you where to go. Usually in this case, students go together in groups for the TB screening.

If you schedule your TB screening appointment on your own, you will go to CHC for the screening.

What should I expect at my TB screening appointment?

You will receive forms from OISS, ELI or Study Abroad to complete and bring to your TB screening appointment. Someone from one of these departments or CHC will help you complete the forms.

A nurse from CHC will sit down with you to review your forms and ask you some questions about your health and countries you have lived in and/or visited.

You will either be given a “waiver” (stating that you do not need the TB blood test) to give to OISS/ELI/Study Abroad OR the nurse will take a small blood sample to test for TB infection.

Why do some students have to get a blood test and some students get a “waiver”?

Students who are from, or have spent more than 30 days, in a country with high TB rates are required to have a blood sample drawn to test for TB infection, since they are more likely to have been exposed to TB at some point in their life.

Students who have not spent more than 30 days in a country with high TB rates may receive a “waiver”, meaning their chance of having been exposed to TB is very low.

How do I prepare for my TB test appointment?

Eat a healthy breakfast and drink plenty of water the day of your TB screening. Try to drink plenty of water for a few days before your appointment as well. This will ensure that you are well-hydrated, which makes the blood test much easier. Eating a healthy breakfast will help to ensure that you feel well during and after your test.

How do I get my blood test results?

You can pick up your test results at CHC a few days after your blood test. The nurse who draws your blood will tell you exactly when your results will be available for you to pick up.

What do my blood test results mean?

The TB blood test has 3 possible results:

NEGATIVE: There is no sign of TB infection. No further follow up is required.

BORDERLINE: Results are uncertain; a repeat blood test is required in 4-6 weeks

POSITIVE: The TB germ (bacteria) is present, indicating likely TB infection. See below.

What IF my blood test is positive?

The CHC nurse will contact you right away and arrange for you to have a chest x-ray to make sure there is no active TB disease in your lungs. The nurse will ask you some more questions about your health and how you are feeling. If you are having symptoms suggestive of TB disease, you may be asked to submit a sputum specimen. If your chest x-ray and sputum specimen (if required) is normal (no active TB disease found) and you are feeling fine (no signs & symptoms of active TB disease), the nurse will give you a TB clearance so you can continue taking classes. The nurse will talk to you about taking medicine for latent TB infection.

**Having TB will NOT affect your visa or student status. Students who have TB infection are not discriminated against in any way. WSU must report cases of active TB disease (not latent TB infection) to county health departments for investigation of possible transmission to others. Otherwise, health records at WSU are confidential and cannot be released without patient consent. Your TB test result will not appear on your academic documents.**

Can I have my TB test done in my home country, before I arrive at WSU?

WSU will only accept TB screening performed at WSU’s Campus Health Center. If you have had TB testing done recently, bring all documentation with you and the CHC nurse will review it to determine if additional testing is needed.

I received the BCG vaccine as a child. Will it interfere with the TB blood test?

No. The BCG vaccine (given in some countries with high TB rates) will not interfere with the TB blood test (IGRA/T-Spot).

Influenza aka “The Flu”

What is the flu shot?

The flu shot offered at Campus Health Center is an inactivated vaccine (containing killed virus) that is given with a needle, usually in the shoulder muscle. It contains 4 seasonal influenza strains: 2 A strains and 2 B strains. The seasonal flu vaccine protects against these 4 strains of influenza virus that research indicates will be most common during the upcoming season.

What are symptoms of the flu?

The Flu is caused by any one of many Influenza Viruses.

Signs and symptoms usually come on suddenly, and can include some or all of the following:

  • coughing
  • sore throat,
  • fever
  • chills
  • body aches
  • headaches
  • fatigue
  • runny/stuffy nose

Most healthy people who get the flu will recover in a week or two. However, some people will develop life-threatening complications such as pneumonia. The flu can worsen existing health problems like asthma, diabetes and congestive heart failure. Other complications caused by flu include bronchitis, sinus infections and ear infections.

CDC – Facts
CDC – Symptoms

Is this expected to be another bad flu season?

Flu seasons are unpredictable year to year. Although epidemics of flu happen every year, the timing, severity, and length of the season varies from one year to another.

2021-2022 Flu Season Information from the CDC 

Where can I get a flu shot?

The most convenient option is through one of our many on-campus Flu Clinics (see calendar below)  You can also make an appointment at Campus Health Center by calling 313-577-5041, or you have the option to receive the flu shot through your primary care provider or most pharmacies

2021 Flu Clinic Calendar

Click here to schedule your flu clinic appointment.

Oct. 4-8: Student Center
Oct. 12: Mort Harris Recreation and Fitness Center
Oct. 13-15: School of Medicine, Scott Hall (10 a.m.-4 p.m.)
Oct. 18-20: WSU Bookstore

    • Clinics run from 9:30 a.m. to 4 p.m. unless otherwise indicated
    • Locations listed are open to all students, faculty, and staff
    • Please make note of the location when you schedule your appointment

If there is no charge for the flu shot for WSU students, why is my insurance information collected? What if I don’t have insurance?

There is no out-of-pocket charge to Wayne State students for flu shots. However, we may bill your health insurance for the cost of the flu shot and administration. Students are never charged regardless of insurance coverage.

What type of flu vaccine does CHC give?

For the 2021-2022 flu season, Campus Health Center is giving the Quadrivalent Inactivated Influenza Vaccine, in both the standard version (for people age 6 months and older) and high-dose version (for people age 65 and older). This is an intra-muscular injection, usually given in the deltoid (shoulder) muscle. This vaccine will help to protect you from 4 strains (2 A strains and 2 B strains) of influenza that are predicted to be most prevalent this flu season 

What are the side effects of the flu shot?

Most people who receive the flu shot do not experience problems from it. Mild side effects that may occur from the flu shot are: Soreness, redness, or mild swelling where the shot was given. Some people also experience low grade fever, body aches and/or nausea.

Life-threatening allergic reactions to vaccines are very rare. If they do occur, it is usually within a few minutes to a few hours after the shot is given.

Center for Disease Control and Prevention (CDC)

Won’t the flu shot give me the flu?

No. The flu shot is made from inactivated (killed) flu virus that stimulates your immune system to create antibodies against 3-4 common strains of influenza. It cannot cause flu in the person who receives it.

Center for Disease Control and Prevention (CDC)

Will the flu shot prevent me from getting the “stomach flu”, colds and other common winter illness?

No. There are hundreds of viruses that can cause respiratory illnesses. Flu vaccine protects against 3-4 strains of influenza that are predicted to be prevalent in the upcoming flu season. Illnesses commonly referred to as “Stomach Flu” or gastroenteritis that cause diarrhea, abdominal cramping, nausea and/or vomiting are usually caused by germs that affect the stomach and/or intestines.

CDC – Cold vs. Flu
CDC – Misconceptions about Seasonal Flu and Flu Vaccines

I have more questions! Where else can I get information about the flu and staying healthy?

Contact the Campus Health Center! (313) 577-5041 or campushealth@wayne.edu

CDC – Flu
CDC – Everyday Preventative

Nurse Practitioner Care


About NP’s

What is a nurse practitioner (NP)?

NPs can assess patients, order and interpret diagnostic tests, make diagnoses, and initiate and manage treatment plans – including prescribing medications. They provide primary, acute and specialty healthcare to patients of all ages and walks of life, and have been doing so for nearly half a century.

Take a look at this very interesting nurse practitioner infographic, developed by the American Association of Nurse Practitioners (AANP).

What qualifications does a nurse practitioner (NP) have?

NPs undergo rigorous national certification, periodic peer review, clinical outcome evaluations, and adhere to a code for ethical practices. NPs lead and participate in both professional and lay health care forums, conduct research and apply findings to clinical practice. To learn more about NP qualifications, please visit: American Association of Nurse Practitioners (AANP).

What sort of education or training have nurse practitioners (NPs) undergone?

All NPs must complete a master’s or doctoral degree program, and have advanced clinical training beyond their initial professional registered nurse preparation. Didactic and clinical courses prepare nurses with specialized knowledge and clinical competency to practice in primary care, acute care and long-term health care settings. To learn more please visit: American Association of Nurse Practitioners (AANP).

How long have nurse practitioners (NPs) been providing health care?

The first NPs were educated at the University of Colorado in 1965 and programs soon spread across the U.S. As of January 2015, there are approximately 205,000 licensed NPs. Close to 15,000 new NPs are prepared each year at over 325 colleges and universities.

Can nurse practitioners (NPs) work anywhere in the US?

NPs are licensed in all states and the District of Columbia, and practice under the rules and regulations of the state in which they are licensed.

Can nurse practitioners (NPs) work in a hospital?

NPs work in most health care settings across the United States, including clinics, hospitals, emergency rooms, urgent care sites, private physician or NP practices, nursing homes, schools, colleges, and public health departments.

What can nurse practitioners (NPs) treat?

Autonomously and in collaboration with health care professionals and other individuals, NPs provide a full range of primary, acute and specialty health care services, including:

  • Ordering, performing and interpreting diagnostic tests such as lab work and x-rays.
  • Diagnosing and treating acute and chronic conditions such as diabetes, high blood pressure, infections, and injuries.
  • Prescribing medications and other treatments.
  • Managing patients’ overall care.
  • Counseling.
  • Educating patients on disease prevention and positive health and lifestyle choices.

To learn more about exactly what NPs do, please visit: American Association of Nurse Practitioners (AANP).

Are nurse practitioners (NPs) the same as doctors?

No. Doctors and NPs are different, and both professions undergo different educational requirements and training. However, there is often overlap between what a doctor can do and what a NP can do.

With a focus on health promotion, disease prevention, and health education and counseling, NPs guide patients in making smarter health and lifestyle choices, which in turn can lower patients’ out-of-pocket costs.

Can nurse practitioners (NPs) prescribe medications?

Yes. Most NPs have the ability to prescribe medications and perform other diagnostic tests.